When we talk about "Healthy Living," we often think of nutrition, exercise, or therapy. But wellness truly begins with the environment. This week, I’ve been coordinating the installation of new refrigerators and stoves for some of our units. To some, it’s just a delivery; but to a resident, a working stove is the ability to cook a nutritious meal for the first time in months. A functioning refrigerator is the security of knowing their insulin or heart medication is stored safely.
In the world of scattered-site housing, my desk is often the catch-all for logistics—chasing contractors, tracking down dial tones, and coordinating with residents. On the surface, this looks like property management. But I see it differently: I see it as the logistics of dignity.
This applies to our current project of restoring landlines as well. In a scattered-site model, isolation is a major risk to mental health. A working phone line isn’t just a utility; it’s a lifeline. It’s the bridge to a telehealth appointment, a call to an MHW during a crisis, or a chat with a family member. When we fix a phone line, we are repairing a connection to the outside world.
We cannot ask someone to focus on their recovery if their living space is in disrepair or if their communication with their care team is severed. By ensuring apartments are clean and appliances are functional, we aren't just "managing property." We are sending a clear message to our residents: Your health matters, your safety matters, and you deserve a home that works for you.